Frequently asked questions.
Answers to the things people ask most about PostaraAI — our products, accounts, payments, support, and policies.
PostaraAI is a technology company that develops AI-powered software, automation tools, WordPress plugins, SEO solutions, digital products, and productivity platforms designed to help businesses and individuals work more efficiently.
PostaraAI is owned and operated by PostaraAI LLC, a company registered in Wyoming, United States. The company was founded by Bineesh Koyente Thodika.
Our ecosystem includes products and services such as:
- Pro Chat Tool
- PostaraSEO
- ProFolderAI
- Postara Plugin
- Digital Bucket
Additional products and services may be introduced as our platform continues to grow.
Some services may require account registration, while others may be available without creating an account. Requirements vary depending on the product or service.
Due to the nature of digital products and software services, most purchases are non-refundable.
However, refund requests may be reviewed in cases involving technical issues, non-delivery, or other qualifying circumstances as described in our Refund Policy.
If a refund request is approved, processing may take up to twenty (20) business days depending on your payment provider, bank, or financial institution.
We take reasonable measures to protect user information and maintain the security of our systems. For more information, please review our Privacy Policy and related legal documents.
No. Users are responsible for reviewing, verifying, and validating any AI-generated content before publishing, distributing, or relying on it for business decisions.
No. We do not guarantee search engine rankings, website traffic, revenue growth, lead generation, or any specific business outcomes. Results depend on numerous factors outside our control.
For business inquiries: business@postaraai.com
For technical support: support@profolderai.com
You may also contact us through the contact form available on our website.
Available payment methods may vary depending on the product or service being purchased. Supported payment options will be displayed during checkout.
Yes. Customers may cancel future subscription renewals at any time. Cancellation prevents future billing but does not automatically qualify for a refund of previous payments.
Yes. We provide support for our products and services through our official support channels. Response times may vary depending on inquiry volume and complexity.
Yes. Our websites and digital products may be accessed by users from many countries, subject to applicable laws and service availability.
Our legal policies are available on our website and include:
These documents explain your rights, responsibilities, and our business practices.
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